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Highly qualified specialists work at the Swisscom Operation Center. They monitor and manage your infrastructure. Without a break. Around the clock. And on site. This allows them to react immediately in the event of an incident. And remove threats faster.

The Swisscom Security Operation Center meets all national and international guidelines and recommendations. The catastrophe-secure site in Zurich, geo-redundancy, a four-level physical security concept and the redundant arrangement of electricity, network and system components also guarantee highest availability.

Physical security

  • Catastrophe-secure sites
  • Geo-redundancy in Switzerland (Zurich, Berne, Basel)
  • Four-level physical security concept
  • Burglar-proof hollow floor protection
  • Floodlight warning device, video and alarm system
  • Dedicated, redundant connection and systems for highest availability (power and networking)

Operation

  • Specialists on site around the clock (on duty)
  • Dedicated, redundant connection and systems for highest availability (power and networking)
  • Data stored in Switzerland
  • Monitoring with Globalview

Tasks, roles and processes

The security experts from MSS-i are committed to your security around the clock. So that they can work as efficiently as effectively, the tasks are clearly defined and assigned. Specifications, flowcharts and checklists ensure reliable and professional procedures in the event of emergencies.